Planit Cover: Getting the most from your Planit system


Minimise risk to your business, exploit the skills of the ALPHACAM team, increase productivity and ultimately improve profitability, by signing up to a Planit Support Contract, Planit Cover.

We recognise that the slightest delay or variation to your manufacturing schedule can have an immediate impact upon your business, which is why Planit Cover has been designed with you in mind!

A Planit Support Contract ensures you keep up-to-date with the latest technology and gives you unlimited access to Planit service and support.

Planit cover includes the latest software releases and technical support. And it also gives you regular opportunities to discuss your specific business issues, in person, with a Planit engineer.

Planit cover gives you:

Technical Support
  - Ensure that your Planit system is kept productive through exclusive access to support systems, knowledge’s bases, dedicated engineers and remote access technology.

Hotline - Dedicated team of industry experienced engineers ready to answer your application questions and queries.

Portal - Direct 24/7 access to our web based Portal giving access to the same support systems and knowledge bases used by our engineers. The Portal allows you to log new calls (cases) and view status on existing cases.

E-support – Using electronic data transfer to diagnose problems.

Web rescue – Remote assistance via the Internet. Our dedicated support team can run your system remotely for easy resolution and diagnosis of problems.

Enhancement Requests
– The ability to request improvements to the software for future release.

Software Upgrades

Included in your Planit Support Contract is a minimum of two releases of software per year. You will benefit from these releases as they will increase your efficiency, improve your productivity and keep your system updated with current technology. Thus helping you stay on the cutting edge.
To enquire about joining Planit Cover, please click here

Support Plus

The Support Plus option has been designed to ensure that you extract the maximum benefit from your Planit system. Support plus options include the following:

•    Training update courses
•    Customer care days
•    Licence protection

 For more information on support plus please contact us


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Vero jest wiodącym dostawcą oprogramowania do meblarstwa, branży metalowej i obróbki kamienia.